Frequently asked questions

No. This site is operated by an independent Poppo agency partner that helps applicants register correctly and get ongoing support. All platform decisions — approvals, commission rates and policies — are controlled solely by Poppo Live.

On Poppo Live, 10,000 points is roughly equivalent to $1 USD. You can confirm your local currency rate inside the app under Wallet → Withdraw Now.

The minimum withdrawal is $10 USD (100,000 points). There is no maximum, but withdrawals must be in multiples of $10.

You can top up directly in-app, via E-Pay/USDT, or by purchasing from an approved coin seller. We recommend only buying from Poppo-recommended sellers.

Most applications are approved within 10–15 minutes after the verification code is submitted correctly.

Agents typically earn between 4% and 20% commission, based on the last 30 days of revenue generated by their hosts and any sub-agents they've invited.

No — each individual may operate only one registered Poppo agency at a time.

Yes. Agencies are expected to maintain at least 5 active hosts, streaming a combined 10+ hours per week.

You can request closure through Poppo's Help & Feedback section. Once dissolved, your hosts and any sub-agents transfer to your upper agent.

You can stream independently, but joining an agency gives you onboarding support, faster issue resolution, and guidance on growing your audience.

It's a one-time identity check that prevents duplicate accounts and unlocks additional streaming features. It also protects hosts from impersonation.

Yes, by requesting to quit under "My Agency" in your profile. Your agent has 7 days to respond; hosts who haven't completed face verification within 7 days of joining can leave immediately.

Coin sellers typically earn a 10%–30% margin per transaction, depending on volume and the rates they negotiate with buyers.

Poppo maintains a recommended seller list for buyer safety. We advise only transacting through verified, trusted payment methods.